Privacy Policy
This Privacy Policy outlines how RAE ("we", "our", "us") collects, uses, and shares your personal information when you visit or make a purchase from raecreations.co (the “Site”).
At RAE, we take your privacy seriously and are committed to protecting your personal data. Any information we collect is used solely to ensure your orders are processed accurately and efficiently. We have strict measures in place to safeguard your personal information, and we will never share or sell your data to third parties, except where necessary to complete your order.
By submitting your information to us, you consent to its storage and use in accordance with this Privacy Policy. RAE reserves the right to modify or update this Privacy Policy as needed, and any changes will be reflected here. Any provisions that are deemed unenforceable, void, or invalid will be severable from the rest of the policy, which will remain valid and enforceable.
Personal Information We Collect
When you visit the Site, we automatically gather certain data about your device, including information about your web browser, IP address, time zone, and some cookies installed on your device. As you navigate the Site, we also track details about the pages or products you view, the websites or search terms that led you to the Site, and how you engage with the Site. This automatically-collected information is referred to as “Device Information.”
We collect Device Information using the following technologies:
- Cookies: These are small data files placed on your device that may contain an anonymous unique identifier. You can learn more about cookies and how to disable them at www.allaboutcookies.org.
- Log Files: These track activity on the Site, collecting data such as your IP address, browser type, internet service provider, and timestamps.
- Web Beacons, Tags, and Pixels: These are electronic tools used to record information about your browsing behavior on the Site.
“Personal Information” in this policy refers to both Device Information and Order Information.
How We Use Your Personal Information
We use the Order Information to:
- Process your orders (including payment, shipping, and order confirmations);
- Communicate with you;
- Screen orders for potential risks, fraud, or in line with group buy/pre-order policies; and
- When aligned with your preferences, provide information or marketing about our products or services.
We use Device Information to identify potential risks and fraud (especially using IP addresses) and to enhance and optimize the Site’s functionality, such as generating analytics on customer interaction and evaluating our marketing strategies.
Sharing Your Personal Information
We share your Personal Information with third-party services to help us carry out the purposes mentioned above. For instance:
- We use Shopify to power our online store. You can read Shopify’s privacy policy here: Shopify Privacy Policy.
- We use Google Analytics to understand how customers interact with the Site. For more information on how Google uses your data, visit Google Privacy Policy. To opt out of Google Analytics, you can visit Google Analytics Opt-out.
Additionally, we may disclose your Personal Information to comply with legal obligations or to protect our rights in response to a lawful request, such as a subpoena or warrant.
Your Rights
If you are a European resident, you have the right to access the personal data we hold about you, request corrections, or ask for your data to be deleted. Please contact us using the details below if you wish to exercise these rights.
Additionally, if you are a European resident, please note that your information will be transferred outside of Europe, including to Canada and the United States, as part of our regular operations.
Data Retention
We retain your Order Information for our records unless you request that we delete it.
Changes
We may update this policy periodically to reflect changes in our practices or for legal and regulatory reasons.
Contact Us
For any questions regarding our privacy practices or if you would like to make a complaint, feel free to contact us via our contact form or Discord server.