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Terms of Service

OVERVIEW

This website is operated by RAE. Throughout the site, the terms "we", "us", and "our" refer to RAE Creations. RAE offers this website, including all information, tools, and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any of our services. If these Terms are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes on our website. It is your responsibility to check this page periodically for updates. Your continued use of or access to the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purposes, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

A breach or violation of any of the Terms will result in immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from us.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information on this site is inaccurate, incomplete, or outdated. The material on this site is provided for general information and should not be relied upon as the sole basis for decision-making without consulting primary, more accurate, or more timely sources. Any reliance on the material is at your own risk.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) without notice.

We are not liable to you or any third party for any modifications, price changes, or discontinuation of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website and may have limited quantities. These products are subject to return or exchange only according to our Return Policy.

We have made every effort to display the colors and images of our products accurately, but we cannot guarantee that your monitor’s display will reflect true colors.

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit or discontinue products at any time. Any offer for a product or service made on this site is void where prohibited.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place. We may, at our discretion, limit or cancel quantities purchased per person, household, or order. These restrictions may include orders placed under the same account, credit card, and/or shipping address. In the event of an order change or cancellation, we may notify you by contacting the email or billing address provided at the time the order was made.

You agree to provide accurate and up-to-date account information for all purchases. You agree to promptly update any changes to your information, such as your email address or credit card details.

SECTION 7 - THIRD-PARTY TOOLS

We may provide access to third-party tools over which we have no control or oversight.

You acknowledge that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind. We hold no liability for your use of optional third-party tools.

SECTION 8 - THIRD-PARTY LINKS

Certain content or services available through our Service may include materials from third parties.

Third-party links may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party websites, and we assume no liability for any harm or damages related to your use of third-party services or goods.

SECTION 9 - USER COMMENTS AND FEEDBACK

If, at our request, you submit feedback (e.g., contest entries) or without a request, you send ideas, suggestions, or other materials, you agree that we may use and publish them without restriction.

We are not obligated to maintain your comments in confidence, compensate you, or respond to them.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on our site that contains errors, inaccuracies, or omissions related to product descriptions, pricing, and availability. We reserve the right to correct such errors and to update information or cancel orders if any information is inaccurate at any time.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, or violate any international, federal, provincial, or state regulations. Additionally, the use of the site to harass, defame, or submit false information is strictly prohibited.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. You agree that your use of the Service is at your sole risk.

The Service and all products are provided "as is" and "as available" for your use without any representation, warranties, or conditions of any kind, either express or implied.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless RAE Creations and its partners, officers, agents, and employees, from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party rights.

SECTION 15 - SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the unenforceable portion will be deemed severable, and the remaining provisions shall remain valid and enforceable.

SECTION 16 - TERMINATION

These Terms of Service are effective unless terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our services.

SECTION 17 - ENTIRE AGREEMENT

These Terms of Service, along with any policies posted on our site, constitute the entire agreement between you and us.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Malaysia.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

For any questions regarding these Terms, please contact us via our 

contact form or Discord server.